ManageEngine: Certis Europe Increases Visibility of IT Estate, Cuts Help-Desk Calls by 30 Per Cent

LONDON--(BUSINESS WIRE)--Certis Europe, an established crop protection business, today announces it has cut inbound help-desk enquiries by 30 per cent, as a result of deploying Applications Manager from ManageEngine, the real-time IT management company. Applications Manager, ManageEngine's server and application performance monitoring software, has enabled Certis Europe to proactively track and automatically troubleshoot IT problems from a single central location, dramatically reducing both down Reported by Business Wire 15 hours ago.